USANA FAQ

Yes 100% Secure. Shop Health Vitamins uses SSL Connection (Secure Sockets Layer) which is digital encrypted connection between servers. This is the http(s) at the front of the URL. It is also a requirement for e-Commerce Product sites. Your payment and shopping experience is 100% secure and protected.

Once your order is placed. It goes direct to the shipping company for dispatch. So unfortunately, you are unable to make changes once purchased. However USANA offers a 100% Money Back Guarantee for 30 days providing the products are in resellable condition.

Your product order will be processed to ship within 12 hours of being placed and are shipped from their Utah Home Office in Salt Lake City. You will receive your products within 2-5 working days. Orders placed Saturday and Sunday will be shipped on Monday morning.

We accept all major credit cards. Visa. Mastercard. American Express and PayPal payments. If you wish to pay via another way, like a Bank to Bank transfer, please contact Shop Health Vitamins directly at [email protected] so we can make further arrangements.

On the very rare occasion you have a concern when you receive your product ie: Incorrect Product Shipped, Severe Courier Damaged Product etc Please contact us directly at [email protected] inclusive of your phone number and we will rectify the problem immediately.

Yes you can. Many customers who use USANA products enroll as a Preferred Customers. This is free and Preferred Customers receive a further 10% discount when they order USANA products which packaged for 28 day (4 week) period.

To become a Preferred Customer please click on the below link.

I would like to become a USANA Preferred Customer.

There is no minimum requirements on ordering and you can order different products each month also.

Feel free to can cancel anytime by contacting us at [email protected] or contact USANA Customer Support team directly on USA Toll Free 1-801-954-7100.

Yes. USANA Health Sciences and Shop Health Vitamins have 30 Day, 100% money back guarantee return policy in place. Feel free to review our Privacy Policies.

To return an item. Please contact us at [email protected] with your return request.

Please Note: Product Returns Guarantee does not include shipping.

Yes. Many people who receive health benefits from USANA’s products go on to tell others. If you are interested in learning more about USANA’s referral plan, please contact us directly at [email protected] including your phone number and we’ll be in touch to talk further. Alternatively, you can enroll yourself as a USANA Business Owner. Choose Associate and Pick a Business Package which are loaded full of USANA products to try.

Enroll as a USANA Business Owner Here and be eligible to enroll others, create and income and sell USANA products as an approved reseller.
Enroll as a USANA Preferred Customer Here. No obligation to continue. No contracts. No Minimum Order. Cancel anytime. Free to enroll. Activate with a product order.

Need Help? Have a Question? Contact us with your contact number here